Service & support

We work hard
so you can rest easy

From setting up an appointment to the day you bring your bike in, our team of experts will ensure both you and your ride are well taken care of.

Workshop care you can trust

Certified Mechanics

Advice, repair or service, your bike is in the best hands.

Quality Spare Parts

We only use quality parts selected by our certified mechanics.

Transparent Billing

Enjoy the peace of mind of honest, upfront pricing.

Trade-In Programme

Four steps to your latest model

We accept e-bikes of any brand and age, even those that are no longer usable, into our trade-in programme.

Step 1 :

Bring your used Ebike/bicycle to our showroom

Step 2 :

Internal evaluation from MIXWEL team

Step 3 :

if accepted the offer, pay the balance for the New ebike at your choice!

Step 4 :

Wait for your new ebike within 3 working days